Service 02

Door supervision

SIA-licensed door supervisors for licensed venues, briefed on the house and the night.

The service

Manning a venue with the right door team changes how the night runs. K1 door supervisors are fully trained and SIA licensed. They are there to keep the venue, its customers and its staff safe, and they work to the role the venue has given them: present, calm, and clear about that role.

Based in

Bridgwater, Somerset

Working across the South West. Call 0330 001 1249 or send an enquiry and name this service.

What door supervision is

Door supervision is the work of guarding a licensed venue: controlling entry, watching for disorder, and protecting the premises, the people in it and the property. Under the Private Security Industry Act 2001, anyone doing that work at licensed premises in the UK needs an SIA door supervisor licence. Licensed premises here means places where alcohol is supplied, or regulated entertainment is provided, while they are open to the public.

That applies to contracted door staff and to people employed by the venue. A security guarding licence does not cover door supervision. A door supervisor licence covers door work and security guarding. K1’s door supervisors are fully trained and SIA licensed.

How a door team is briefed

You set how the night should feel. A useful brief covers capacity, the entry policy, age checks, what a refusal looks like, whether bags are searched, who the duty manager is, and how the team deals with people who are refused or asked to leave.

The team does not replace the premises licence holder. They follow the role they have been given. If a condition on the licence requires door supervisors at certain hours, or above a certain number of customers, that goes in the brief so the numbers match it. Brazz in Taunton is one of the venues K1 works with.

What the team is not there to do

Door supervisors are not the police, and they are not a substitute for the venue’s own management. They do not set licensing conditions, and they should not be asked to enforce a policy that was never explained. Searching, ID checks and ejections are carried out because the venue has asked for them and the law allows that work to be done by a licensed supervisor.

If the job is really a festival field, a sports ground or a show rather than a venue door, look at event security. The licence can still be a door supervisor licence where the area is licensed premises, but the brief is the event, not a regular weekend door.

What we provide

Licensed door staff

Supervisors who are fully trained and hold an SIA door supervision licence. In the UK that licence is required to guard licensed premises against damage, theft, unauthorised access or disorder.

Entry and the queue

The door is where the venue’s standard is held: who comes in, who waits, and who is refused. The team works to the entry policy you set, including age checks and the condition of people arriving.

A team matched to the venue

Numbers, arrival times and positions are agreed around the way your venue actually trades: capacity, the bar, the door, and the nights that carry the business.

Searches where you want them

If the venue’s conditions or house policy require a search, the team carries that out as part of the brief. A search aimed at keeping prohibited items out of a licensed venue is door supervision work, and it needs a licensed supervisor.

Inside the venue

The job is not only the door. Supervisors deal with behaviour that puts customers, staff or the premises at risk, and they follow the venue’s rules with the manager on duty.

How they speak to people

Customers and staff are dealt with properly. The tone of the door is part of the product the venue sells, so the brief covers how the house wants people spoken to, not only when someone should be asked to leave.

Benefits

Door supervisors who are fully trained and SIA licensed.
A team that can be briefed on the tone of the venue, not only the rules.
Cover for the nights and events that carry the business.
Entry, refusal and searches follow the venue’s own policy.
The team works with the duty manager, so decisions are not made in isolation.
Directors who know licensed venues from the floor and from management.

Who it is for

Licensed venues
Bars, pubs and late-night premises
Restaurants and hospitality sites that need a door on busier services
Venues whose premises licence expects door supervisors
Private hires inside a licensed venue

How the service works

01
Tell us about the venue
Capacity, opening hours, the crowd you serve, your entry policy, and what you need from the door. Licensing conditions that mention door staff are worth sending across.
02
We agree the team
Numbers, arrival times, where people stand, and the standard you want held. A busy weekend door is a different deployment from a midweek restaurant.
03
The team is briefed
Supervisors know the role before the doors open: who is in charge, how refusals are handled, and when you want the manager involved.
04
The night runs
The team works the door. If the venue’s hours, capacity or risk change, the provision is reviewed with you rather than left as it was on the first night.

Why K1

Why this sits with K1

Stephen Pape has spent years in the night-time economy in Somerset and London, including work for high-profile clients. Martin Barrington has more than 25 years in licensed venues, on the door and in management. The door team is run by people who know that environment.

Telephone

0330 001 1249 07585 773454

[email protected]

Service area

Somerset and the South West

Unit B, Wylds Road, Bridgwater, Somerset, TA6 4BH

K1 Security

Discuss door supervision.

K1 works across the South of England. Tell us what you need covered.

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